approach your update with expert guidance with construction concierge

Tackle your home renovation project with trustworthy guidance at your disposal

Whether you're updating one room or your whole house, our Construction Concierge service will take you from,“I don't know where to start” to “Let's get started!”

Quit scrolling through photos looking for solutions that don’t fit your space. Instead, work with our team to get ideas specifically tailored to your home.

If this feels familiar . . .

  • You visit other peoples’ homes (or watch maybe a little too much HGTV) and wish your home felt as beautiful as those spaces. But when you flip through catalogs or visit decor stores, you get overwhelmed with all the options—and bail on updating your home.

  • You’re not afraid of a project, but you are wary of getting it wrong. In fact, as much as you like the idea of choosing your own finishes, you wish you had a little guidance from someone with a bit more experience creating beautiful, lasting spaces.

  • You feel like you’re wasting time & money waffling through your choices. You wish you could put a plan together that came with a reasonable timeline to get your project done.

  • You’ve got a handyman or a couple of local vendors you know and trust—but they look to you for instructions & guidance, and you don’t know what to tell them.

  • You love the look and feel of the Gem Design portfolio, but your budget and location don’t allow for a full-service remodeling project with our team. 

Our design concierge service is perfect for you—and your home.

Construction concierge services for renovations and new build. Desiger on demand services.

what you can look forward to:

  • You will tell us a little more about you and the vision for your space along with your hangups and roadblocks. We’ll help you knock out your highest priorities tailored for your project type.

  • Your welcome kit arrives via email to guide you through your homework items—including taking detailed measurements of your space. Professional measurements are required for some projects—but don’t worry, we can set that up for you.

  • Your construction concierge package should leave you confidence and clarity. Whether it’s a concept board, shopping list, consultation or project walkthrough—ask and you shall receive.

  • Should you need us, we’re available for additional phone support or to talk to your contractor or tradespeople.

Construction and interior design services in santa cruz, california.

Happy Clients. Happy Life.

Frequently asked questions

BEFORE YOUR WORK WITH US

  • It can vary by scope but a typical timeline looks like this:

    1. Onboarding (1 wks)

    2. Conceptual Design (2-4 wks)

    3. Detailed Design (4-12 wks)

    4. Purchasing (2 weeks)

    5. Shipping & Tracking (6 wks - 6mo.)

    6. Installation (varies)

    If you want to know more about each phase, book a clarity call.

  • Our team is all about sprinkling your dream style into every nook and cranny, even if it's playing hide-and-seek on our website. Think of us as your style fairy godparents – we take your fave elements and mix them with our magic touch to create spaces that scream 'you'! Every client is a star in their own design show, and while your budget sets the stage, we're here to make your design dreams come true without breaking the bank. Let's make some fabulous happen!

  • We believe good design is for everyone so while we specialize in high-end residential projects we also love to work with clients on a smaller scale.

  • Are you the kind of person who likes to be involved in every step of the design process, or do you prefer to just sit back and see the results? It's important to know your preferences before reaching out to an interior designer, as they may not be able to adapt their methods to fit your needs.

    That being said, when working with me, I value collaboration and want my clients to love every aspect of their design. However, I do prefer to take the lead and select everything for you, presenting it in a "Bippity-boppity-boop" ✨ moment.

    Before we get started, I take the time to truly understand your style, needs, and goals. This way, I can confidently choose the perfect elements for your space. Sometimes, if I'm unsure about a particular product, I like to share options with my clients for their input. However, if you struggle with decision-making or find it difficult to trust my choices, it can hinder the creative process. Remember, you hired me because you needed help making decisions, so let me guide you through the design journey. Together, we'll create something truly amazing!

  • At Gem Design House, trade discounts in Interior Design industry are not a major client concern. Our strong relationships with retailers and suppliers allow us to access great prices. Trade discounts range from 5% to 50% off retail prices. How these discounts are handled varies among designers, with some splitting it with clients, others passing it entirely to clients, and some keeping it as income.

    We have found a system that works well for us and our clients. It's called the 50/50 split.

    Here's how it works: we keep 50% of the trade discount as a procurement fee, and pass 50% of the discount to the client. This means that our clients not only get their design fee back but also have the chance to save some money. With our 50/50 approach, our initial design fees are affordable for the average homeowner. We want to provide great design services that are both affordable and beneficial to our clients. We carefully choose suppliers and retailers that offer big discounts, so you get the most out of your budget.

    Our focus is on giving you a beautiful and functional space that reflects your style and needs, while also getting your design fee back in the end via furnishing savings.

    At GDH, we're here to make the interior design process friendly, approachable, and beneficial for you.

  • • What is your budget?

    It’s okay if you don’t know your budget but you should give us the max amount you are willing to spend for your dream space. Knowing this will help us create a detailed scope to either focus on one room or give you more bang for your buck. You can also take this handy budget quiz

    • What design style do you like or have in mind?

    This can be very general. We have worked with a ton of clients who have had a mish-mash of styles. Check our this review from one of our indecisive clients. If you truly have no idea of what you like, we will get inside your head in the beginning phase of the design project.

    • Will you want to remain in the home during the design?

    • Is there anything you absolutely do not like?

    • What is your timeframe

    • Have you worked with an interior designer before?

  • We offer a number of services depending on your needs. Learn more about them here.

    I have had clients book a clarity call thinking they needed full service Interior Design. After our first chat, we concluded Construction Concierge was the way to go. We’ll help you find the most suitable way of working together.

  • We trust our instincts. It's important to us that our first conversation leaves us with a good feeling. If we sense that you're not fully committed and won't trust our decisions, it’s likely that the project wont meet either of our expectations. We take pride in every project, and we can't put our name on something that you'll want to change later. This design journey is a collaboration that requires your trust in us. If we don't believe we can achieve the look you want within your budget, we’ll have to politely decline. I'll also have to pass on projects that feel rushed because quality takes time. Lastly, if your design style doesn't align with my strengths, I'll have to say no to that, too.

    With full service design, we are working together for around 1-2 years. Finding an interior designer should be an exciting experience and our relationship should be mostly fun and enjoyable and we want that for our team, too. Where there is no trust, there is very little room for creativity and collaboration.

  • Start by considering how many pieces it takes to truly transform a room.

    Well, imagine having someone take care of it all for you!

    It's definitely an investment, but don't worry, we've got your back. Our carefully thought-out process not only saves you precious time but also keeps a tight grip on your wallet. We'll help you skip those pesky buying errors, avoid overspending on the wrong pieces, and prevent any misguided mistakes.

    We also offer budget-friendly solutions for the DIYer. Book a clarity call with us to find out what’s possible.

    Alternatively, you can check out our other interior design services.

  • We understand the importance of finding the perfect custom furniture tailored to your needs. We collaborate with reliable manufacturers to ensure top-notch quality. While we don't offer physical testing*, some pieces are available in our showroom for sitting and testing. We aim to deliver furniture that exceeds expectations in quality and craftsmanship.

    *In some circumstances there may be the option to sit test furniture at local showrooms.

At Gem Design, our team of talented interior designers can help you with everything from small makeovers to full-scale renovations. We understand that changing your home or office space can have a huge impact on your well-being, and we are here to make it happen for you.

Get in touch with us today and let us bring a breath of fresh air to your surroundings.

Book a Clarity Call

A Clarity Call is an opportunity for us to get to know each other better.

It's the next step in the design process after filling out our brief, no-obligation project submission form.

Once you send us a few details about your project, we’ll be in touch within 48 business hours to schedule a call.